Clinic February 26, 2012

We need to arrange a CT scan for a patient who has valid IFH coverage. He has a serious medical condition.

Now that we have finally been able to obtain a working user name and password, we can ( usually) log into the Blue Cross IFH site to arrange treatment and care for refugee claimant patients with valid IFH.

When we tried to arrange the CT scan at the hospital for our patient, we were denied by Blue Cross.

Why? Even though we are the most responsible provider of healthcare for the patient, Blue Cross would not work with us. They told us their rules stipulate it must be the hospital where the CT scan will be done that must now call Blue Cross to arrange a CT scan for our patient.

Does it surprise you we are still waiting while the patient deteriorates? Our only option now is to send him to the hospital ER, take up space unnecessarily, consume resources, and occupy medical staff while they care for emergencies. When we do that the ER requires  $500 up front the patient doesn’t have, to be seen. So, no CT.

We will keep bugging our hospital to call. They are rather busy with the patients in front of them. We and our patient are not holding our breath.

Again. Stumbling blocks no other ill person with coverage faces. We can arrange CT scans for all OHIP patients without the hospital have to call OHIP first.

Again. Does this sound like the healthcare system access Canadians receive? Is this better healthcare than what insured Canadians receive?

Again. Wasted taxpayers money and healthcare resources in our hospitals – where you or your loved one is trying to get care.

Mr Kenny has told us “bogus refugee claimants” are coming to Canada and getting better care than Canadians. Really!?

Mr Kenny – please consider this the appropriate time for a truthful response.



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